Re: support oddity

["Dakus Lat" <dakus@officecomputer.com>]

Cool.

Do we keep all the OLD addresses that people use for validation?  How about
passwords as they change them.  I'd like to give this person control of
their journal back but without some real proof they are who they say they
are...like proof that the account ONCE had  ceraph@hotmail.com as the authed
email addy...or maybe what the original password was.

I'm not sure how to proceed...


-dak


----- Original Message -----
From: "Brad Fitzpatrick" <bradfitz@bradfitz.com>
To: "Dakus Lat" <dakus@officecomputer.com>
Sent: Sunday, March 18, 2001 6:55 PM
Subject: Re: support oddity


> User: ceraph
> Email: mcfattyfatty@hotmail.com
> Status: A  (A=approved, N=new, T=transferring)
>
> BTW, you not have access to use "getemail".
>
> - Brad
> ----- Original Message -----
> From: "Dakus Lat" <dakus@officecomputer.com>
> To: "Brad Fitzpatrick" <bradfitz@bradfitz.com>
> Sent: Sunday, March 18, 2001 3:50 PM
> Subject: Re: support oddity
>
>
> > BF-
> >
> > She is emailing me again asking me if I can look into this..
> >
> > Can you run a
> >
> > getemail ceraph
> >
> > She says it suppose to be
> >
> > ceraph@hotmail.com
> >
> > but thinks someone stole her password and changed it.
> >
> > http://www.livejournal.com/support/see_request.bml?id=2581
> >
> > -dak
> > ----- Original Message -----
> > From: "Brad Fitzpatrick" <bradfitz@bradfitz.com>
> > To: "Dakus Lat" <dakus@officecomputer.com>
> > Sent: Sunday, March 11, 2001 2:54 PM
> > Subject: Re: support oddity
> >
> >
> > > The "problem" is the email validation is on a per-user not per-email
> > address
> > > basis, so if she has the site send her the validation link for
> > > some@email.address, it'll send her the validation link for first user
it
> > > finds with that address.  She has to enter her username she wants to
> > > validate in the box, not an email address.
> > >
> > >
> > > ----- Original Message -----
> > > From: "Dakus Lat" <dakus@officecomputer.com>
> > > To: "Brad Fitzpatrick" <bradfitz@bradfitz.com>
> > > Sent: Sunday, March 11, 2001 12:07 PM
> > > Subject: Re: support oddity
> > >
> > >
> > > > She replied...
> > > > "the first one i have is under ceraph, and the email address is
> > > > ceraph@hotmail.com
> > > >  the second one i have is under zehara, and has the same address,
and
> > > > another one under cerrie, that i never use anymore
> > > >  they all have the same email address, and i dont know why it isnt
> > > working,
> > > > because all of them have confirmed the address before :/"
> > > >
> > > > She says that password for user ceraph isn't working and they system
> > won't
> > > > email her the password...or she never gets it...
> > > >
> > > >
> > > > Dakus
> > > >
> > > > ----- Original Message -----
> > > > From: "Brad Fitzpatrick" <bradfitz@bradfitz.com>
> > > > To: "Dakus Lat" <dakus@officecomputer.com>
> > > > Sent: Saturday, March 10, 2001 4:32 PM
> > > > Subject: Re: support oddity
> > > >
> > > >
> > > > > No, don't think that can happen... however, if they type their
email
> > > > address
> > > > > instead of the username they want to authenticate, it'll just send
> > them
> > > a
> > > > > random user authenticater.
> > > > >
> > > > > ----- Original Message -----
> > > > > From: "Dakus Lat" <dakus@officecomputer.com>
> > > > > To: "Brad Fitzpatrick" <bradfitz@bradfitz.com>
> > > > > Sent: Saturday, March 10, 2001 6:44 AM
> > > > > Subject: support oddity
> > > > >
> > > > >
> > > > > > Could there be some issue using one email addy to varify more
than
> > on
> > > > LJ?
> > > > > >
> > > > > > http://www.livejournal.com/support/see_request.bml?id=2581
> > > > > >
> > > > > > -dak
> > > > > >
> > > > > >
> > > > >
> > > > >
> > > >
> > > >
> > > >
> > >
> > >
> >
> >
>
>